{"id":1315,"date":"2024-11-27T10:05:21","date_gmt":"2024-11-27T03:05:21","guid":{"rendered":"https:\/\/www.berrino.vn\/?page_id=1315"},"modified":"2024-11-27T13:45:07","modified_gmt":"2024-11-27T06:45:07","slug":"chinh-sach-giao-hang","status":"publish","type":"page","link":"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/","title":{"rendered":"Delivery policies"},"content":{"rendered":"<section class=\"section\" id=\"section_709288231\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1314359209\">\n\n\t<div id=\"col-2097746419\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2550183907\" class=\"text segtitle\">\n\t\t\n<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Trang ch\u1ee7<\/span><\/p><\/nav>\n<h1>Delivery policies<\/h1>\n\t\t\t<\/div>\n\t\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<div class=\"ez-toc-title\" style=\"cursor:inherit\">N\u1ed9i dung b\u00e0i vi\u1ebft<\/div>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Muc_tieu_chinh_sach\" >M\u1ee5c ti\u00eau ch\u00ednh s\u00e1ch<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Xu_ly_don_hang\" >X\u1eed l\u00fd \u0111\u01a1n h\u00e0ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Kiem_tra_va_xac_nhan_don_hang\" >Ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Dong_goi_va_chuan_bi_giao_hang\" >\u0110\u00f3ng g\u00f3i v\u00e0 chu\u1ea9n b\u1ecb giao h\u00e0ng:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Thoi_gian_giao_hang\" >Th\u1eddi gian giao h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Quy_trinh_giao_hang\" >Quy tr\u00ecnh giao h\u00e0ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Kiem_tra_va_ky_nhan\" >Ki\u1ec3m tra v\u00e0 k\u00fd nh\u1eadn:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Bao_cao_sai_lech\" >B\u00e1o c\u00e1o sai l\u1ec7ch:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.berrino.vn\/en\/chinh-sach-giao-hang\/#Thac_mac_va_ho_tro_giao_hang\" >Th\u1eafc m\u1eafc v\u00e0 h\u1ed7 tr\u1ee3 giao h\u00e0ng<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1538536242\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h2><span class=\"ez-toc-section\" id=\"Muc_tieu_chinh_sach\"><\/span><span style=\"font-weight: 400;\">M\u1ee5c ti\u00eau ch\u00ednh s\u00e1ch<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Ch\u00ednh s\u00e1ch giao h\u00e0ng c\u1ee7a Berrino \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp nh\u1eb1m:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u0110\u1ea3m b\u1ea3o s\u1ef1 ch\u00ednh x\u00e1c v\u00e0 k\u1ecbp th\u1eddi:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Cam k\u1ebft giao \u0111\u00fang s\u1ea3n ph\u1ea9m, \u0111\u00fang s\u1ed1 l\u01b0\u1ee3ng v\u00e0 \u0111\u00fang th\u1eddi gian \u0111\u1ec3 h\u1ed7 tr\u1ee3 ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a \u0111\u1ed1i t\u00e1c.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u0103ng c\u01b0\u1eddng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">Cung c\u1ea5p d\u1ecbch v\u1ee5 giao h\u00e0ng chuy\u00ean nghi\u1ec7p, nhanh ch\u00f3ng, v\u00e0 thu\u1eadn ti\u1ec7n, gi\u00fap kh\u00e1ch h\u00e0ng an t\u00e2m khi h\u1ee3p t\u00e1c v\u1edbi Berrino.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>T\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh v\u1eadn h\u00e0nh:<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">X\u00e2y d\u1ef1ng quy tr\u00ecnh giao nh\u1eadn r\u00f5 r\u00e0ng, minh b\u1ea1ch \u0111\u1ec3 h\u1ea1n ch\u1ebf sai s\u00f3t v\u00e0 x\u1eed l\u00fd k\u1ecbp th\u1eddi c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh.<\/span><\/li>\n<\/ul>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Xu_ly_don_hang\"><\/span><span style=\"font-weight: 400;\">X\u1eed l\u00fd \u0111\u01a1n h\u00e0ng<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Kiem_tra_va_xac_nhan_don_hang\"><\/span><b>Ki\u1ec3m tra v\u00e0 x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng:<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ngay sau khi nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u01a1n h\u00e0ng, b\u1ed9 ph\u1eadn ph\u1ee5 tr\u00e1ch c\u1ee7a Berrino s\u1ebd ki\u1ec3m tra th\u00f4ng tin chi ti\u1ebft (s\u1ea3n ph\u1ea9m, s\u1ed1 l\u01b0\u1ee3ng, \u0111\u1ecba ch\u1ec9 giao h\u00e0ng).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ebfu c\u00f3 th\u00f4ng tin c\u1ea7n l\u00e0m r\u00f5, Berrino s\u1ebd li\u00ean h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 x\u00e1c nh\u1eadn.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Dong_goi_va_chuan_bi_giao_hang\"><\/span><b>\u0110\u00f3ng g\u00f3i v\u00e0 chu\u1ea9n b\u1ecb giao h\u00e0ng:<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i c\u1ea9n th\u1eadn, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S\u1ea3n ph\u1ea9m s\u1ebd \u0111\u01b0\u1ee3c chu\u1ea9n b\u1ecb giao ngay trong ng\u00e0y n\u1ebfu \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c nh\u1eadn tr\u01b0\u1edbc <\/span><b>12h00 tr\u01b0a<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Thoi_gian_giao_hang\"><\/span><span style=\"font-weight: 400;\">Th\u1eddi gian giao h\u00e0ng<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u01a1n h\u00e0ng nh\u1eadn tr\u01b0\u1edbc <\/span><b>12h00 tr\u01b0a<\/b><span style=\"font-weight: 400;\"> s\u1ebd \u0111\u01b0\u1ee3c giao trong ng\u00e0y ho\u1eb7c v\u00e0o <\/span><b>s\u00e1ng ng\u00e0y h\u00f4m sau<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u0110\u01a1n h\u00e0ng nh\u1eadn sau <\/span><b>12h00 tr\u01b0a<\/b><span style=\"font-weight: 400;\"> s\u1ebd \u0111\u01b0\u1ee3c giao v\u00e0o <\/span><b>s\u00e1ng ho\u1eb7c chi\u1ec1u ng\u00e0y h\u00f4m sau<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Quy_trinh_giao_hang\"><\/span><span style=\"font-weight: 400;\">Quy tr\u00ecnh giao h\u00e0ng<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Kiem_tra_va_ky_nhan\"><\/span><b>Ki\u1ec3m tra v\u00e0 k\u00fd nh\u1eadn:<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u1ea1i th\u1eddi \u0111i\u1ec3m giao h\u00e0ng, kh\u00e1ch h\u00e0ng (b\u00ean A) c\u1ea7n ki\u1ec3m tra k\u1ef9 s\u1ed1 l\u01b0\u1ee3ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m so v\u1edbi h\u00f3a \u0111\u01a1n \u0111\u00ednh k\u00e8m.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sau khi ki\u1ec3m tra, kh\u00e1ch h\u00e0ng k\u00fd x\u00e1c nh\u1eadn tr\u00ean phi\u1ebfu giao h\u00e0ng ho\u1eb7c h\u00f3a \u0111\u01a1n.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">\n<h3><span class=\"ez-toc-section\" id=\"Bao_cao_sai_lech\"><\/span><b>B\u00e1o c\u00e1o sai l\u1ec7ch:<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ebfu ph\u00e1t hi\u1ec7n sai l\u1ec7ch v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng ho\u1eb7c s\u1ea3n ph\u1ea9m, kh\u00e1ch h\u00e0ng ph\u1ea3i th\u00f4ng b\u00e1o ngay v\u1edbi nh\u00e2n vi\u00ean giao h\u00e0ng ho\u1eb7c li\u00ean h\u1ec7 t\u1ed5ng \u0111\u00e0i Berrino t\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u1eadn h\u00e0ng.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Berrino s\u1ebd kh\u00f4ng gi\u1ea3i quy\u1ebft c\u00e1c khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn vi\u1ec7c thi\u1ebfu h\u00e0ng ho\u1eb7c sai l\u1ec7ch n\u1ebfu kh\u00e1ch h\u00e0ng \u0111\u00e3 k\u00fd x\u00e1c nh\u1eadn m\u00e0 kh\u00f4ng ph\u1ea3n h\u1ed3i ngay.<\/span><\/li>\n<\/ul>\n<h2><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Thac_mac_va_ho_tro_giao_hang\"><\/span><span style=\"font-weight: 400;\">Th\u1eafc m\u1eafc v\u00e0 h\u1ed7 tr\u1ee3 giao h\u00e0ng<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Qu\u00fd kh\u00e1ch ch\u1ec9 c\u1ea7n li\u00ean h\u1ec7 v\u1edbi Berrino khi s\u1ea3n ph\u1ea9m g\u1eb7p v\u1ea5n \u0111\u1ec1, ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>G\u1ecdi \u0111\u1ebfn s\u1ed1 h\u1ed7 tr\u1ee3<\/b><span style=\"font-weight: 400;\">: 0989.204.274<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Truy c\u1eadp website<\/b><span style=\"font-weight: 400;\">: Berrino.vn<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ch\u00fang t\u00f4i s\u1ebd nhanh ch\u00f3ng gi\u1ea3i quy\u1ebft m\u1ecdi th\u1eafc m\u1eafc v\u00e0 h\u1ed7 tr\u1ee3 Qu\u00fd kh\u00e1ch k\u1ecbp th\u1eddi.<\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_709288231 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1315","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/pages\/1315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/comments?post=1315"}],"version-history":[{"count":5,"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/pages\/1315\/revisions"}],"predecessor-version":[{"id":1389,"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/pages\/1315\/revisions\/1389"}],"wp:attachment":[{"href":"https:\/\/www.berrino.vn\/en\/wp-json\/wp\/v2\/media?parent=1315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}